Returns & Exchanges

At J.McLaughlin, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Your Label

  Once your request is submitted, download and print the prepaid UPS return shipping label provided through our portal.

• 3.
  Pack Your Items

  Securely pack your items in their original packaging, ensuring all original tags are attached, and include the packing slip before sealing the box.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number handy to monitor your return's progress to our warehouse.